7 Types Of HomeSense Shoppers That Apparently Make Life Harder For Employees
It apparently needs to be said: clean up after your dog at HomeSense! đ±
For all of those looking to furnish or decorate their home, HomeSense Canada always seems to be in the conversation. And, while it's a great place to hunt for some deals on unique items, thereâs a chance your shopping is actually making life way harder for the HomeSense employees helping you out.
So, to get a better understanding of what not to do on your next visit to HomeSense, Narcity sat down with two former employees, Heather* and Joy* to get the low down.
To avoid making employees' lives harder, grab a notepad and pencil, read through these points and take some notes, shoppers!
The Hunter
Given the nature of how items come into HomeSense, employees often donât really know what specific items are in stock.
So, if youâre looking for that one plate you saw two years ago, it means that itâs âliterally going to be an employee walking around the store in hopes of seeing the item you're looking for,â according to Heather.
âJust look for it yourself!â implored Joy.
The Car-Crammer
At HomeSense, employees can help you carry your newly-purchased furniture to your car. However, if a staff member says an item probably wonât fit in your vehicle â you should believe them!
âWe know what we're talking about,â said Joy. âThat couch is not going to fit in your Sedan."
"Yes, we're still obligated to try, but you're wasting both of our time if you make us do it and we're going to complain about you after,â she said.
The lesson here is to trust the workers when they say that sectional might not be able to make it into your two-door Honda Civic.
The Backroom-Checker
Along the same lines, when a worker tells you there's nothing more in the back â trust them! It might be surprising, but thereâs actually a real chance the employee knows whatâs âin the backâ because theyâve spent a good portion of their day there.
âWhen we tell you no without looking it's because I just spent four hours in the warehouse and I would know if we had more Rae Dunn Bird Houses,â said Heather.
âWe're not lazy, there's literally nothing back there!â added Joy.
The Break and Run-er
Hey, accidents happen. But, if you break something in the store just tell the employees.
There's no âyou break it, you buy itâ policy at HomeSense, so that $1,000 glass table you just demolished won't be tacked onto your bill. After all, broken items could pose a safety risk.
âWe rather see the broken item cleaned for safety than you running away and us never knowing,â Joy revealed.The Cart-Abandoner
Ifâ for whatever reason â youâre feeling like leaving your cart out in the parking lot after youâre done with it, just know that a HomeSense employee is going to have to retrieve it at some point.
If itâs raining, theyâll have to âwear the store coat that hasn't been washed in years and spend 15 minutes trying to figure out where all the carts went.â
Basically, it's always best to do the courteous thing and take it back to where it needs to go.
The Litterbug
Again, this might seem obvious, but it needed to be mentioned for a reason. Donât put your garbage, especially full coffee cups, on the store shelves.
Not only should you pick up your trash, but Joy implored that if you visit HomeSense with a pet, you should âCLEAN UP AFTER YOUR DOGS!â
âHaving pets around is a privilege, don't make a poor underpaid 16 year old clean up after your pet,â she said. Yikes.
The Out-Of-Control Kid
While this might be obvious to some, letting your kids run rampant in a store is stressful for everyone. Heather pointed out that it's especially bad when shoppers let their kids "run around and throw toys on the floor."
âA surprising amount of things go missing from kids grabbing off shelves,â said Joy.
So, make sure your kids aren't making life hard for employees either!
*Names have been changed to maintain confidentiality. Narcity has verified their identity.
