A Customer Trashed A Vaughan Mills Store After Their Refund Was Refused (VIDEO)

A customer at YaYa & Co. in Vaughan Mills vandalized the store on Tuesday after reportedly being refused a refund on a worn dress.

A spokesperson for YaYa & Co. told Nacity that the incident took place on February 1 at around 1:30 p.m. and left their staff "visibly shaken up."

Over the weekend, the client had purchased a dress and the store had a "pleasant experience with her."

Unfortunately, when the customer returned on Tuesday, they tried to return the worn dress, and when they were denied, "she was unsatisfied and chose vandalism as a result," according to the store.

A TikTok video captured by another customer in the store showcases the damage caused with piles of clothes and a mannequin thrown on the floor.

An individual at the front of the store appears to be looking around before walking out and setting off the alarm system, as seen in the video.

The camera pans around to show the damage before focusing back on the individual who remains just outside of the store.

A TikTok video posted to the store's Instagram confirms that the store associate tried to explain why they couldn't process the return before the customer lashed out.

The spokesperson says the customer was "going through something" and are choosing to handle the situation with compassion.

"We choose kindness, understanding and although we don't accept vandalism and we're not happy this happened we just wish her peace," they told Narcity.

"Most of our clients are actually incredible and they are the reason we come to work each day. They are the best part of our job. This was an isolated incident and we hope this doesn't happen again in the future."