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A Canada Border Services Agency Scam Is Targeting Canadians With A Fake ArriveCAN App

The scammers are asking for money even though the app is free to use.

Have you gotten an email or call from what seems to be the Canada Border Services Agency (CBSA) asking you for money, your SIN or other personal information? If so, someone tried to scam you.

The CBSA is warning everyone across the country about ongoing email, text, phone and online scams that have people posing as officials from the agency and using fake versions of the ArriveCAN app or the Electronic Travel Authorization (eTA) to try to con Canadians.

People are being asked to look out for fraudulent websites and smartphone apps pretending to be ArriveCAN or the eTA that ask for money.

The CBSA said ArriveCAN is free and an application for an eTA can only be made and paid for — the price is $7 — through the official government of Canada website.

In some instances, scammers are using phone numbers, logos, email addresses and employee names that falsely appear to be from the CBSA to mislead people.

The CBSA is reminding Canadians that it never requests SINs, credit card numbers or money by phone or email.