Some Passport Canada Services Are Also Being Affected By The Rogers Outage

As people across the country deal with a Rogers outage, the disruptions are also affecting some Passport Canada services!

With the outage on Friday, July 8, mobile and internet services have gone down meaning customers aren't able to get online and make phone calls.

"Please note that the current Rogers outage is affecting some call centres and offices," Passport Canada said on Twitter.

The service disruptions are also impacting passport offices in Canada.

In a notice posted on the government's passport site, the feds said the call centre "is temporarily unavailable" and there are "technical difficulties."

"We apologize for the inconvenience and thank you for your patience," the government continued.

Passport Canada noted that it will provide an update on Twitter and Facebook once the issue is resolved and the service is restored.

Services are apparently down in locations in every province, including many parts of southern Ontario and Quebec, according to an outage map by Criterion that shows where people have reported issues.

"We know how important it is for our customers to stay connected. We are aware of issues currently affecting our networks and our teams are fully engaged to resolve the issue as soon as possible," Rogers tweeted the morning of the outage.

"We sincerely apologize to our customers," the telecommunications company said in another tweet.

During another Canada-wide Rogers outage in 2021, services went down all over the country and the issue was caused by a software update.

After service was restored, Rogers gave credits to customers who were affected.

No information has been provided on if people will get money back for this service disruption too.