Toronto's Uber Rides Might Take Longer To Reach You & Get More Expensive Too
Here's what you need to know. 👇
To all of the Torontonians who use Uber, your next ride with them could be more expensive and take longer to reach you.
The ride-hailing service is warning all of its users in the 6ix of the changes that could take place after the City of Toronto decided to freeze licensing for new drivers. On November 10, the City council made the call to temporarily do this so that proper training could be done.
"Uber fully supports the Driver Training Accreditation program. And, for over 18 months, we've actively urged the City to accelerate its implementation," Laura Miller, the head of public policy and communications for Uber Canada told Narcity via email. "So while we are heartened to see the program finally start to take shape, we are disappointed by the Council's decision to pause licensing in the interim."
According to the City, the Driver Training Accreditation Program would be a "training requirement [that] will aim to improve driver awareness and enhance public safety." Drivers will be tested on safely transporting their passengers, how they drive in a setting, whether they provide accessible service to their passengers, diversity and sensitivity, as well as legal requirements.
"It is deeply unfair to punish the thousands of drivers who want to earn an income and the hundreds of thousands of Torontonians who require a reliable rideshare service to help them get from point A to point B because of the City's slow action," Miller said.
According to Uber, pausing this training program cuts off a "critical safety net" for those who are out of work or are looking for another way to pay off their bills.
Uber says they are committed to rider and driver safety at all stages of the ride and since the start of the pandemic the ride-hailing company has rolled out a mandatory anti-sexual assault and misconduct training module to all of its drivers. They also rolled out a training program focused on Wheelchair Accessible Vehicle protocols for drivers who have accessible vehicles.
Why Your Next Uber Ride Will Be Affected
According to Uber, the freeze on new licenses could lead to longer wait times and higher fare prices across the city.
Surge pricing happens when there are more people requesting rides than there are drivers who can pick them up, so fares then temporarily increase. These surges are instantly activated when the Uber app recognizes there's a shift in demand and driver availability.
Uber said they're deeply concerned that many Torontonians will have less access to "safe and reliable" rides home during the upcoming holiday season, especially when TTC services are reduced.